Head of Account Management

Location: Macclesfield (Hybrid)

Travel: Weekly travel to Skelmersdale and quarterly travel to Colchester required

Sector: Print / Manufacturing

Salary: Up to £67,000 plus bonus and company car/car allowance

Overview

We are working in partnership with a well-established and growing organisation within the print and manufacturing sector. Known for its commitment to quality, innovation and long-standing client relationships, the business is seeking an experienced Head of Account Management to lead and develop its client services function.

This is a senior leadership opportunity offering the chance to shape commercial strategy, inspire and develop a high-performing team, strengthen key client partnerships and drive sustainable business growth.

Key Responsibilities

• Lead, motivate and develop the Account Management team, driving performance and engagement
• Develop and implement the account management strategy in line with business objectives
• Build and maintain strong relationships with key clients and stakeholders
• Identify opportunities to grow existing accounts and increase revenue
• Collaborate closely with Sales, Operations and Production teams to ensure exceptional service delivery
• Monitor KPIs and implement continuous improvements across the function
• Forecasting & reporting

Candidate Profile

• Proven experience in a senior Account Management leadership role within print, manufacturing or a related industry
• Strong track record of managing and developing key client relationships
• Commercially astute with the ability to influence at a senior level
• Experienced in leading, coaching and inspiring high-performing teams
• Strong stakeholder management and communication skills
• Strategic mindset with a hands-on, customer-focused approach

Benefits

• Highly competitive salary with performance-related bonus
• Company car or car allowance
• Hybrid working
• 26 days holiday + bank holidays
• Pension contributions
• Private healthcare for you and your immediate family
• Leadership development and career progression opportunities
• Enhanced family-friendly policies
• Additional lifestyle and wellbeing benefits

Culture

This organisation offers a collaborative and forward-thinking environment where people are encouraged to contribute ideas, influence change and make a real impact. You'll work closely with senior leadership and play a key role in shaping the future direction of the account management function.

For a confidential discussion or to apply, please get in touch directly.