Job Title: Generalist HR Officer
Location: Chorley
Hours: 37.5 hours per week, on site
Reports to: Head of HR

Job Purpose

Due to continued growth, our client is seeking a proactive and organised HR Officer to provide professional and practical HR support across the full employee lifecycle. Working with managers and employees across a multi-site workforce, you will support day-to-day HR operations including recruitment, onboarding, employee relations, performance management, engagement, wellbeing and HR administration.
This is an excellent opportunity for a confident HR Officer or an ambitious HR Administrator looking for the next step. You must enjoy a varied workload and be able to build strong relationships across a growing, fast-paced business.

Key Responsibilities

Duties and Responsibilities

• Provide first-line HR advice and guidance to managers and employees in line with current employment legislation, company policies and HR best practice.
• Maintain accurate employee records, HR systems, internal platforms and benefits information
• Coordinate recruitment activity, including shortlisting CVs, arranging interviews and supporting hiring managers throughout the process.
• Support onboarding and induction activities to ensure new starters have a positive introduction to the business.
• Assist and triage employee relations matters, including disciplinary, grievance, performance, attendance and capability processes.
• Assist with the coordination of health and safety requirements where relevant
• Manage a varied HR workload and HR Inbox, prioritising tasks effectively to meet internal and external deadlines.
• Use a range of systems, software and digital tools confidently to support efficient HR administration and reporting.
• Undertake additional duties appropriate to the role and the needs of the business.

Person Specification

• Strong communicator: Able to communicate clearly and professionally
• Practical and solutions-focused: Confident providing balanced, pragmatic advice & escalation when needed
• Highly organised: Manage priorities, maintain accurate records and meet deadlines.
• Proactive and positive: Self-motivated, approachable and willing to get involved
• Discreet and professional: Handle confidential and sensitive information appropriately.

Experience

• Previous experience in a generalist HR role, ideally within a fast-paced, multi-site environment.
• Good working knowledge of employment law, HR policies and people management best practice.
• Experience supporting recruitment, onboarding and HR administration processes.
• Experience supporting employee relations matters such as disciplinary, grievance, absence, performance or capability cases.
• Experience working with confidential employee information and maintaining accurate HR records.

Skills and Knowledge

• Excellent written and verbal communication skills.
• Strong attention to detail and commitment to producing accurate, high-quality work.
• Good organisational skills with the ability to prioritise and manage a varied workload.

Qualifications

• CIPD Level 3 or equivalent HR qualification is desirable but not essential.