Office Administrator

Location: Liverpool

Salary: Up to £28,000 per annum

Job Type: Full-time, Permanent

Working Hours

• Monday to Thursday: 08:00am - 16:00pm
• Friday: 08:00am - 15:30pm

About the Company

We are currently recruiting on behalf of a long-established and highly reputable Liverpool-based business operating within a secure and stable industry. With a strong market presence and an excellent reputation built over many years, this organisation offers genuine job security, long-term career prospects, and a supportive working environment.

The company prides itself on its friendly and collaborative culture, where employees are valued for their contribution and encouraged to develop within the business. This is an excellent opportunity for an experienced Office Administrator looking to join a company that offers stability, longevity, and a positive team atmosphere.

The Role

As Office Administrator, you will be at the centre of the day-to-day operation, providing vital support to customers, colleagues, and management. This is a varied position combining administration, customer service, and coordination responsibilities within a busy office environment.

Acting as the first point of contact for visitors and customers, you'll play a key role in ensuring the office runs efficiently while delivering a professional and welcoming service at all times.

This role would suit an organised, proactive individual who enjoys managing multiple tasks, has excellent attention to detail, and thrives in a fast-paced environment.

Key Responsibilities

• Managing general office administration duties
• Answering incoming telephone calls and responding to emails professionally and efficiently
• Greeting visitors and maintaining a professional front-of-house presence
• Processing customer orders received via online platforms, email, and telephone
• Maintaining and updating large spreadsheets and internal records
• Preparing customer quotations and supporting the sales process
• Handling customer enquiries and resolving issues where appropriate
• Raising invoices and assisting with credit control activities, including chasing outstanding payments
• Coordinating deliveries and collections with customers and courier providers

Skills & Experience Required

• Previous experience within a busy office administration, customer service, or business support role
• Strong organisational skills with the ability to prioritise a varied workload
• Excellent written and verbal communication skills
• Confident using Microsoft Office packages, particularly Excel
• Experience managing and maintaining spreadsheets and databases
• A professional and friendly approach when dealing with customers and colleagues
• High levels of accuracy and attention to detail
• Experience using Sage accounting software would be advantageous, although not essential

What's on Offer?

• Salary up to £28,000
• Permanent, full-time position
• Early finish on Fridays
• 25 days annual leave plus bank holidays
• Opportunity to join a well-established company within a stable and secure industry
• Excellent long-term career prospects and job security
• Friendly, supportive, and welcoming team environment
• Modern office environment
• On-the-job training and support